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Meet Our Team
Jacob Green
Jacob Green, MPA
Jacob Green is a nationally recognized expert in leadership development and crisis management who is passionate about building long-term, effective partnerships. He has spent his career helping public and private organizations navigate crises, enhance service delivery, and build strong, resilient teams.
During his time as a city executive, he helped oversee 1,200 employees and a $500 million budget. He is now a consultant, speaker, trainer, and coach who has worked with many public and private organizations, including Mattel, FedEx, Hyundai Capital, and the United States Air Force.
He is also the author of See Change Clearly, an Amazon New Release Best Selling Book and a #1 Amazon New Release in five business categories.
Nicole Ramet
Nicole Ramet
Nicole is dedicated to coaching that produces results. A seasoned coach, she brings over a decade of professional experience and insight to our leadership development.
Utilizing the “Brief Coaching” philosophy developed by Insoo Kim Berg and Peter Szabo, Nicole oversees the JGA coaching team to ensure that our coaching services target predefined goals and remain outcome-focused.
She also incorporates the AEM-Cube Team Dynamics assessment into JGA’s coaching services so our clients are equipped to develop insights about their own talents and strategic contributions to their team.
Raymond Cheung, CEM
Raymond Cheung, CEM
Emergency Management Innovation
Raymond Cheung excels at navigating crises. He has responded to and worked dozens of disasters and Emergency Operations Center activations, including presidentially declared disasters. He is also a veteran of the Marine Corps, who worked in a Civil Affairs capacity to restore civil governance, local infrastructure, and basic humanitarian needs in Iraq during Operation Iraqi Freedom.
Raymond is an International Association of Emergency Management Certified Emergency Manager (CEM) who has led and managed teams at both the county and city level in Southern California. He is also a graduate of FEMA’s National Emergency Management Advanced Academy and the Harvard Kennedy School of Government’s Leadership in Crises executive program.
Nicoli Hilscher
Nicoli Hilscher
Nicoli Hilscher is a highly effective, cross-functional leader overseeing operations, professional development, and recognition programs for organizations ranging from 20 to 300+ personnel.
A veteran of the United States Air Force, Nicoli has an extensive background in Emergency Management, Command and Control (C2), Leadership Development, Project Management, and Instructional Development. She has a Top Secret, SCI security clearance and has provided professional oversight on several classified operations throughout her military career.
As a military instructor, she developed curriculum for multiple Community College of the Air Force affiliated courses. She also held several leadership-level positions internationally.
Tony E. Coletta Jr.
MPA, CEM, MPM
Tony E. Coletta Jr.
MPA, CEM, MPM
Emergency Management
Tony is a proven emergency management expert skilled in problem-solving, alliance building, and organizational communication. For over 25 years, he has managed or deployed to state and national level disasters and conducted on-the-ground assessments of international disasters in both Chile and Japan.
During his career, Tony has
- Built robust emergency management teams
- Lead multimillion-dollar regional homeland security programs
- Authored best practice emergency plans
- Led the construction of state-of-the-art Emergency Operations Centers
His Emergency Management expertise includes instructing and course design, emergency operations center design, recruitment and succession planning, strategic planning, grants management, and performance management.
Lynn Mata
Emergency Management
Lynn Mata
Emergency Management
Lynn is dedicated to improving emergency management capabilities and cross-organizational collaboration while using resources as efficiently as possible. She has served in public safety, fire services, and as an emergency manager in city and county government. Her work included plan writing, emergency exercises, and the development of local emergency operation and hazard mitigation plans.
She has also:
- Provided staff and community training in emergency operations and response
- Managed robust community volunteer programs and large animal evacuation response teams
- Led the training and administration of the FEMA Community Emergency Response Team (CERT) program.
In addition, Lynn has proven experience in field response to local emergencies. She has been deployed on multiple assignments, including public information officer and the emergency activation of city and county emergency operations centers.
Joe Dingman
Colonel, USAF (Ret.)
Organizational & Leadership Development
Joe Dingman, MMP
Colonel, USAF (Ret.)
Organizational & Leadership Development
Joe Dingman is an expert in Organizational and Leadership Development. As a retired Air Force Colonel with over 20 years of distinguished service, Joe spent his career as a chief executive and crisis leader. After graduating from the United States Air Force Academy, he held a variety of positions leading cross-functional teams at the squadron, group, wing, Air Staff and Department of Defense levels. Top military leadership positions included service as a C-17 Wing Commander/Pilot, Secretary of the Air Force Executive Action Group at the Pentagon, Washington D.C. and Deputy Chief, Corporate Liaison Branch, where he was responsible for a program budget in excess of $119 billion dollars.
With a passion for entrepreneurship & community service, he was owner and CEO of his own business, serves on multiple community boards and foundations, and was a founding member of the Avalon Institute Leadership Development firm. Joe Dingman’s vast knowledge of organizational and leadership development along with his extensive local and federal government careers make him a key component to the success of JGA.
John Andrews
Economic Development
John Andrews
Economic Development
During his public service career, John Andrews worked on a variety of economic development programs as well as the formation and amendment of redevelopment project areas and plans. He also worked on retail, commercial, industrial, and affordable housing projects.
Additionally, he represented two local agencies on Business Improvement District boards and participated in the development and implementation of comprehensive downtown revitalization strategies.
Before retiring in September 2020, he served with four Southern California municipal agencies: Ontario, Pasadena, Azusa, and Riverside. He currently serves as an economic development advisor to the City of Ontario.
Brad Kaylor
Police Chief (Ret.)
Public Safety
Brad Kaylor
Police Chief (Ret.)
Public Safety
Chief Brad Kaylor [ret.] brings a wealth of law enforcement experience and knowledge to the team. He began his career in 1988 and served in a variety of assignments until ultimately being selected as Chief of Police for Ontario, California in 2014.
His many assignments include:
- Field Training Officer
- Special Weapons and Tactics Team (SWAT)
- DEA Task Force Officer and Group Supervisor
- Supervisory/Command positions in Patrol, Investigations, Administration, and Special Operations Bureaus.
Brad has graduated from the San Bernardino County Sheriff’s Academy, the DEA Drug Unit Commanders Academy, and the FBI National Academy and holds a Bachelor’s Degree in Organizational Management from the University of La Verne.
Mike Pelletier
Fire Deputy Chief (Ret.)
Public Safety
Mike Pelletier
Fire Deputy Chief (Ret.)
Public Safety
Mike Pelletier knows public safety projects. He has served as a lead grant writer for over $10M of public safety grants, led Public Information Officer, and led project manager on numerous high-profile public safety projects.
Projects he has overseen include:
- Comprehensive fire station assessment
- Replacement of all frontline fire apparatus
- Complete renovation of five fire stations
- Final design and construction of a $10 million fire training facility.
Mike also served as a Deputy Fire Chief during his last six years in public service.
Linda Matthews, MBA
Organizational & Leadership Development
Linda Matthews
Organizational Development
Linda Matthews is a proven human resources expert who is passionate about working with management and employees to find win-win solutions for challenging issues. Linda has over 25 years of experience in human resources administration and executive leadership over a wide variety of human resources areas, such as employee and labor relations, classification and compensation, hiring, benefits, and training.
She served as human resources director for the City of Pomona and the City of Ontario. She also held a variety of positions for San Bernardino County and Riverside County. She holds a Bachelor’s in Psychology from UCLA and an MBA from the Drucker School of Management at Claremont Graduate University. She currently serves as the Associate Director of Administration for Shoes that Fit, a non-profit organization, on a part-time basis.
Shannon Lewis
Public Safety / Leadership Development
Shannon Lewis
Emergency Management
Chief Shannon Lewis has over 29 years of experience serving as a public servant and leader. After many years as a Paramedic Captain, Shannon continued to refine his leadership skills in the Fire Service holding the positions of Deputy Fire Chief of Operations, Deputy Fire Chief of Administration, Emergency Manager, and Fire Marshal.
During his tenure, he has strategically navigated large-scale emergencies, lead Emergency Operations Centers (EOC), oversaw fire department Standards of Cover assessments, and utilized lessons learned for EOC design and establishment. In addition to his firsthand knowledge, Shannon holds a BA in Emergency Management from Waldorf University and serves as an ICS 300 and 400 instructor. Shannon’s passion for project management, operations design, and his public safety expertise makes him a valued member to JGA’s team and our partners.
Lindsey Stigall
Client Success
Lindsey Stigall
Client Success
Lindsey Stigall has served in the California public sector for more than 16 years holding various positions in project and contract management, human resources, community services, analytical research, emergency management, public relations, and information technology developments. Lindsey has a passion for process improvement and the keen ability to excel in all facets of local government service.
During her public service tenure, Lindsey was a project manager with oversight of long-term initiatives crossing multiple agencies including Orange County Sheriff's Department, Orange County Animal Control, professional law firms and various city-wide information technology enhancements. In addition, she managed the Emergency Services Division directing three community volunteer groups. Lindsey holds a Bachelor of Science degree in Public Administration and over the course of her public service reported directly to the City Manager overseeing multiple budgets and operating as an active liaison between the community and the City Manager’s office.
Dave Brown
Police Chief (Ret.)
Public Safety
Dave Brown, MA
Police Chief (Ret.)
Public Safety
Chief Dave Brown [ret.] is passionate about helping public organizations and individuals succeed especially when facing financial, political, or personnel challenges.
He has held command positions in every division of law enforcement and served as Chief of Police for the Hemet, California police department from 2010 – 2017. He’s also served as an assistant city manager and an interim city manager.
In 2017, the City of Menifee, California, recruited Chief Brown to spearhead the creation of the Menifee Police Department. Over the next three years, Brown created and implemented a robust, analysis-driven strategy, successfully launching the new Menifee Police Department on July 1, 2020.
Vicki Kasad
Organizational Development
Vicki Kasad
Vicki Kasad has served in local government for over 40 years across five Southern Californian cities, holding positions such as Director of Human Resources and City Clerk while going far beyond the call of duty through her leadership in multiple committees and serving as the Director for Region 6 City Clerks Association of California. Her attention to detail, expert managerial skills, and commitment to the community have garnered her several City Clerk of the Year awards. In addition, Vicki possesses her Bachelor of Science in Workforce Education and Development from Southern Illinois University and holds certifications in Human Resource Management, Master Municipal Clerk, Train the Trainer, and Professional Municipal Clerk from UCR.
William Simmons
Emergency Management
William Simmons
Emergency Management
A United States Air Force veteran, William Simmons has an extensive background in crisis mitigation. He has been a key contributor in planning, coordinating, and executing in crisis environments as a Command-and-Control Operator and holds a Secret Clearance.
He has also held multiple positions in program creation and management, including the implementation of a country-wide evacuation plan for civilian family members during the escalation of the North Korean threat in 2017. The plan was successfully showcased in an exercise, during which 1.7k residents were safely processed for evacuation.
He has a Bachelor’s Degree in Homeland Security and Emergency Management and has completed over 20 courses with the FEMA Emergency Management Institute.
Meghan Murray
Meghan Murray
Meghan Murray’s experience in team leadership, strategic planning, and data-driven decision-making is an incredible asset to our clients. She was a strategic team lead for the Organization of the Future that led to the building of the latest branch of the military, the United States Space Force. Under her direction, the team successfully transitioned over 300 subject matter experts to be the face of the Space Force.
A veteran of the United States Air Force, Meghan holds a Secret clearance and has directed multiple programs valued at $1B while managing risk, safety, and compliance.
Her background includes
- Operations management
- Personnel management
- Executive communication
- Continuous process improvement
Meghan also holds a Masters of Science degree with a specialty in Human Resource Management.
Robert Stauffacher
Emergency Management
Rob Stauffacher
Emergency Management
Rob retired with 23 years of experience in the United States Navy serving as a Fully Qualified Instructor, Risk Operations Manager, HAZMAT Coordinator, and Operations Director for two of the largest Reserve Personnel Support Detachments in the world. As a Surface Combatant Analyst for the U.S. Pacific Fleet, Rob has vast expertise implementing strategic plans and techniques to guarantee that each ship was capable of performing its assigned missions.
In addition to his experience in risk and resource management in the Navy, Rob served for four years for the City of San Juan Capistrano conducting risk management for the City and working directly with the City’s Emergency Manager in redesigning the City’s primary and secondary EOC, training, and updating the City’s Emergency Management procedures. Rob has a Master’s degree in Homeland Security and Emergency Management and received FEMA Professional Development Certification.
Our Partners
Embassy Consulting Services
Embassy Consulting Services
Embassy Consulting Services’ mission is to help develop and maintain safe, respectful and inclusive communities and organizations. Embassy fulfills this mission by offering youth leadership programs, workplace investigations, and a variety of customized workplace training programs that provide participants the opportunity to strengthen relationships and skills with the goal to improve the quality of their workplace or school environment.
Gregory C. Devereaux
Gregory C. Devereaux
Mr. Gregory Devereaux has held a variety of leadership positions in state and local government, including City Manager of both Fontana and Ontario, where he worked with the city councils to improve each city’s finances.
He also served as Chief Executive Officer of San Bernardino County, California, where he and the Board of Supervisors led the County in a new direction that emphasized fiscal responsibility and teamwork.
Mr. Devereaux holds a Juris Doctorate from West Virginia University and is a Fellow at the National Academy of Public Administration.
Chief Leadership
Chief Leadership
Chief Leadership’s mission is to help public safety leaders survive and thrive. Founded by retired Tustin Police Chief, Charles Celano, Chief Leadership, is focused on providing premier private and public safety training in the form of keynote speaking, executive coaching and leadership training programs.
Increase the performance and effectiveness of your organization at every level. Gain a deeper understanding of the organization’s strengths and challenges and equip your leaders to achieve strategic goals, build highly effective teams, and execute with confidence and precision.
Our customized solutions include:
- Leadership Team Facilitation (Teambuilding, Goal Setting, Strategic Planning)
- Organizational Assessments & Operational Audits
- Executive Search
- State of the City Development & Management
- Council Facilitation (Goal Setting, Strategic Planning, City Manager & Appointed Staff Evaluations)
- Customized Coaching
- Training Courses
- Leadership Academy Programs
- AEM-Cube Team Assessment
- Keynotes
Equip your organization to calmly and confidently navigate any crisis with expert training and innovative plans for mitigation, preparedness, response, and recovery based on national standards and proven business continuity practices.
Our customized solutions include:
- Comprehensive Emergency Management Services
- Emergency Operations Plans (EOPs)
- Emergency Operations Center (EOC) Design
- Exercise Design & Implementation
- After Action Reports
- EOC Response
- Emergency Management Academy
- EOC Response Support
- Continuity of Operations Plans COOPs)
- Elected Official Training
- EM Assessments & Strategic Plans (Gap Analysis etc.)
- EOC Recovery Support
Complete your high-priority projects without overextending your valuable time and resources. We partner with you to expertly manage projects and enhance performance and efficiency in the critical areas of law enforcement and Fire-EMS services
Our customized solutions include:
- Project Management
- Feasibility Studies
- Contract Management
- Executive Search
- Executive Investigations
- Organizational Assessments/Operational Audits
- Transitional Leadership
- CALEA Certification
Develop a comprehensive, tailored communications strategy and precise, consistent messaging that ensures your community stays well-informed, has accurate context, and receives clear instruction during critical incidents.
Our customized solutions include:
- Holistic communications strategy development including branding, persistent messaging, and social media management
- Public Information Officer coverage and incident media management response
- Interpersonal communication skills development for staff
- Crisis communications planning tailored to the specific needs of each community
- State of the City delivery including event planning, post-event networking, and community messaging
- Council, executive & staff communications training
The See Change Clearly Keynote
Building Resilient Teams
Available In-Person or Virtually
This customizable keynote equips your organization to embrace culture and operational changes with a new perspective on challenge and adversity. Jacob shares proven tools and tactics developed during his grueling recovery from a traumatic brain injury after interrupting a robbery.
This Program is Perfect for Executives Who Are:
- In the midst of organizational change and need to inspire and energize their teams
- About to implement a major company-wide policy or technology that will require alignment
- Seeking ways to help your top performers take their results to the next level and stick around through your company’s continued growth
Your Audience Will Leave With:
- A fired-up team with the skills to protect their internal fire, no matter how it is challenged by today’s changing economy.
- Resources and tools that can be implemented immediately following the keynote
- An authentic, fresh message to sustain their motivation.
- A new perspective on change as something to conquer instead of something to avoid.